Pos Indonesia call center number and examples of its services
P os Indonesia’s call center services are always crowded with discussions by everyone. Because this facility is still necessary for all customers for many things related to the services of the postal part itself. Pos Indonesia itself includes state-owned enterprises in the field of shipping goods and documents throughout the region.
If previously you were used to shopping online, of course, you will not be foreign to the services offered by this delivery service. This is where you can check receipts online to monitor the location of the delivery of the ordered goods. Interestingly, now the post office also provides CS services 24 hours a day.
This service is provided as a form of innovation of this limited liability company as the oldest logistics service owned by the country so that it is not obsolete. So at first people can often consider it obsolete, and then thanks to the P os Indonesia call center service it provides, it makes it more modern.
Various facilities of Indonesian Postal Services
The services provided by this limited liability company owned by a state-owned enterprise are varied. It has done so in order to maintain the comfort of customers who have been using its services for a long time. Below is a list of facilities available here, including:
- POSEBA, this facility is more focused on the one-stop shop method and is usually available at the physical counter of the post office. With this service, all the needs of the community are met. Some of the needs that can be met through this service include philately, greeting cards and stationery. That’s all there is.
- POSARLING, as the name suggests, in addition to working in the field of postal delivery services, it turns out that here also provides services for other needs. For example, the sale of stamps, postal items and receiving shipments from anyone. So the presence of the P os Indonesia call center brings it closer to the local community that needs it.
- Halo Pos 161 is a phone line that can be contacted by all people to get services and information according to the needs of each person. This facility can be used by customers at any time to save more money, time and energy when they need online shipping services directly.
- The agency is also one of the services of the post office, where this company is open to the public or anyone wishing to join as an Indonesian postal agency. There are many services, including opening savings, paying pensions and deductions, selling stamps and many more. The functions are therefore numerous.
How to contact Pos Indonesia call center by phone
For those who need help with the delivery of their packages, all these problems can be solved immediately by contacting customer service right now. All complaints and problems or all the necessary information can be found answers easily through the service. Here’s how to contact them.
One of them is by telephone plane directly using the number of the central post office which is present depending on the destination city. The phone number itself is usually already available online. Thus, you can find the number directly using the Internet and simply type the keywords.
In addition, the phone number of the P os Indonesia call center will instantly appear depending on the headquarters of each city needed. From there, you can ask for a lot of things from the status of the package that was sent or even when you want to know the cost of shipping the goods when you are going to use the service.
So you know how much money should be willing to pay the shipping costs directly. So, in this case, to contact customer service directly, you can use the 161 number as one of the services provided by Halo Pos Indonesia.
In this case, if you are used to using its services, you need to remember and carefully register the phone number, so as not to lose it. This way, when there is a problem related to shipping or anything that has not been solved, you can get the solution here.
It’s just that to make a phone call, you’ll usually be charged local rates as usual. So make sure you have enough credit when you want to make a phone call so that when you want to ask customer service for certain things, the connection is not cut off.
How to contact Pos Indonesia call center via email and live chat
In addition to the phone number, the post office customer service can also be contacted directly by e-mail. It’s perfect for those of you who want to save money when using your services, but don’t want to free yourself from credit. This is where every customer can contact CS directly using the email provided.
You can file a complaint or ask for anything via an email address directly from your mobile phone, computer or even other gadget devices already connected to the Internet. So the capital here is just an internet connection, the rest you can contact the P os Indonesia call center via email.
The current email address of the post office is halopos@posindonesia.co.id. All incoming emails will be answered immediately by customer service. It’s just that when using this service, you usually have to be patient because of course the response takes longer than contacting customer service by phone.
In addition to using email, you can also contact the on-duty CS via live chat. This feature is accessible directly from the official website of the post office at the address of the www.posindonesia.co.id. Just tap on the provided live chat menu, and then all the questions will be answered directly.
This feature is available at the bottom right of the screen where you will see an image of an Indonesian postal agent and then immediately appear a live dialog box. In the dialog box, you can select the menu provided by the post office. After that, write the message and it is answered immediately.
How to contact Pos Indonesia call center via social media
In addition to using some of the above methods, you can also check the status of the shipment and express complaints directly through the delivery office’s social media. Because currently Pos Indonesia is more advanced. This is evident from the fact that the service becomes more comprehensive as it already has social media.
FB accounts can be found by visiting the fanpage owned directly by Pos Indonesia. In the meantime, if you want to contact via Twitter, you can go directly to the @PosIndonesia so that all needs are met immediately. However, when making contact via Twitter, working hours are limited for customers.
You will only be served from 8am to 5pm, i.e. valid from Monday to Friday. But even so, the service is enough to help you accurately monitor the status of the delivery of the goods.
What’s interesting is that not only FB and Twitter, it turns out that there are still Instagrams. You can also contact the official IG account at @posindonesia.ig so that the ongoing administrator can respond to questions immediately in a reactive manner.
Of course, with all the facilities offered above, the company has become different and changed for the better. That is why, nowadays, many people are starting to use its services again. Because the existence of a P os Indonesia call center number that can be contacted at any time makes consumers feel appreciated.